NVIDIA 793-CU9N4Z+P2CMR01 Enterprise Business Critical Support Services – (Renewal)

Overview

The Enterprise Business Critical Support service level is NVIDIA’s premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24×7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.